Information technology solutions

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For transformation and growth
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Edgetec Managed Services

Optimise your IT spend and ensure smooth and efficient data flows throughout your business with Edgetec Managed Services. Your backyard is very much our front yard when it comes to designing, implementing, maintaining and repairing best-of-breed networks.

Let us manage and administer your network, proofing your business against IT risks and dangers whilst providing you with the performance data analytics you need to make accurate purchasing and implementation decisions.

We will take care of the unglamourous day-to-day management of your systems, crossing one big item off your worry list. And we’ll be ready to intervene rapidly should problems arise to minimise their negative impact on your operations or profitability.

Edgetec Managed Services include:

  • Capacity and Performance Monitoring
  • Regular reporting on system health checks and disk error logs
  • Disaster recovery assistance and high availability assurance
  • Backup Monitoring
  • Operations reporting of downtime and/or high risk incidents
  • Remote first, second and third line support
  • Escalations
  • Network, virtual machine (VM) and server administration
  • Backup Definitions
  • Application Support

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